Edmonton’s very own Campus Tower Suite Hotel brings home the Hotel Association of Canada’s Human Resources Award
The Hotel Association of Canada annually recognizes a hotel that has contributed beyond the expectation of daily business and whose Human Resource practices rank them among the ‘new generation of leaders’ in Canada’s lodging industry. The HAC awards are the Oscars of the hospitality industry and its recipients are the finest examples of professionalism, quality and excellence. This Human Resources Award is given for programs that develop a culture that attracts, develops and retains highly qualified employees resulting in motivated staff who are able to generate new or repeat business, create goodwill among guests, provide special services, reverse negative public relations situations, and effectively solve guest complaints.
This year, HAC recognized Edmonton’s very own Campus Tower Suite Hotel team lead by General Manager, Jeannie Langley and supported by Julia Horn, Regional Manager, People & Culture, for their exemplary efforts in leadership, accountability, people practices and programs. Campus Tower is owned by MacLab and managed by Coast Hotels. At last week’s glittering HAC award ceremony in Toronto when accepting the award Jeannie stated, “At Campus Tower we pride ourselves in ensuring a quality workplace and a great culture for our employees. We believe in leadership and accountability and that everyone has the opportunity to show leadership in their role, and that leadership is vital to our success. We help our leaders and ambassadors measure their individual success, and work to develop up-and-coming leaders to enable them to grow within the company, through our leadership framework.”
The team at Campus Tower was motivated to apply for this award due to their enthusiastic utilization and innovation of programs and practices, as well as the opportunity to celebrate their efforts. They know that being recognized in our industry can positively impact everything from recruitment to retention to ambassador, vendor and client relations. This recognition comes close to the heels of Campus Tower being honored with numerous industry awards including twice National Finalist at the Tourism Industry Association of Canada’s Human Resource award.