Exterior of Campus Tower Suite Hotel

frequently asked questions

Welcome to our FAQ page! We're here to make your experience with us as seamless as possible. Whether you're planning your stay, looking for special amenities or need to resolve any queries, we've got you covered. Find answers to your questions about our hotel below and make the most of your visit.

Check-in: 4pm
Check-out: 11am

Please give us a call at 780.439.6060 or email us at actinfo@coasthotels.com should you require to check in early or request to check out late. Additional fees may apply.

The hotel is about a 35-minute drive from Edmonton International Airport (YEG) via AB-2 N. Get directions from the airport to our hotel.

Our hotel is conveniently located within a 5-minute walking distance from the University of Alberta campus. Whether you’re a student, visiting a student, or need a place to stay for business, we have the perfect rate for you, whether it's for a short-term or long-term stay. Plus, if you're visiting with a car, we have U of A rates that include parking!

If you’re visiting Edmonton for medical purposes, rest assured that you and your family will receive the utmost care and comfort during your stay at our hotel. We are conveniently located within a 5-minute walk from the University of Alberta Hospital, Stollery Children’s Hospital, and a 5-minute drive to the Cross Cancer Institute.

To accommodate your specific needs, we proudly offer exclusive hospital rates, along with rates including parking.

Our hotel offers covered parking in the adjacent parkade. Oversized vehicle parking is available in the neighborhood at the applicable lot fee. Check our hotel's service & amenities page for detailed pricing information and parking lot check-out time.

We recommend calling our reservations line at 800.709.1824 or email us at actinfo@coasthotels.com if you need to modify your hotel reservation. Please have the confirmation number ready which can be found on the reservation confirmation email.

11145 87 Avenue Northwest,
Edmonton, AB
T6G 0Y1, Canada
Phone number: 780.439.6060

Visit our contact page to get in touch with us.

Campus Tower Suite Hotel is a pet-friendly hotel! There is a pet fee per day/room and pets must always be kept on a leash or crated, in the public areas inside the hotel as well as around the exterior of our property. Pets should never be left unattended in your room.

To register your pet or have any question, give us a call at 780.439.6060 or email us at actinfo@coasthotels.com if you are planning to travel with a pet. Visit our hotel’s pet-friendly page to learn more.

We've got you covered with free wi-fi throughout the entire hotel!

Our fitness centre offers two treadmills, two ellipticals, four stationary bikes, a weight machine, free weights, a balance bar, fitness balls, mats and jump ropes.

Earls Kitchen + Bar is conveniently connected to our hotel, offering lunch and dinner with a variety of salads, pasta, burgers and more! We also have a Booster Juice if you’re craving freshly squeezed juices and smoothies. Need something quick? Our Campus Convenience store offers snacks, grocery items and more, and it’s accessible 24 hours with your guestroom key.

Guests have access to our coin-operated laundries, located on the 7th and 11th floors. Each laundry room has one washer and one dryer and are available to our guests to use 24 hours a day. We also offer dry cleaning services available from Monday-Saturday. Visit our amenities page to learn more.

After a busy day, you’ll look forward to stretching out in one of our hotel’s well-designed suites, each of which is equipped with either a limited or full kitchenette. For extended stays, we offer all the necessary amenities. If your family is in town for a visit, our larger suites also offer two separate bedrooms, plus a pullout sofa bed in the living room. Check out our accommodation options - view rooms.

Unfortunately, we do not have connecting rooms. We suggest that you contact us directly at 780.439.6060 and speak with the front desk team to see how we can accommodate booking two or more rooms beside or close together.

If you are traveling with a baby or need an extra bed for an additional guest, our hotel has a limited number of cots, cribs, and playpens to reserve and we recommend to please give us a call at 780.439.6060 or email us at actinfo@coasthotels.com to see what is available before you arrive. There is an additional fee per day/room for cots and no extra charge for cribs and playpens.

Host a successful business gathering at our hotel, where we offer 2,000 square feet of versatile event space. With modern technology and flexible set-ups, our meeting spaces provide the ideal setting for your next business meeting, training workshop or social event. Our experienced event staff will assist you with arranging the details of your event, from booking meeting space to accommodation blocks, so that you can focus your attention on being creative and engaged.

Learn more about our meeting rooms, sports team deals and group block accommodations.

We accept the following cards: Mastercard, Visa, American Express, Diner's Club, Discover, and JCB. Cash and debit can be used as tender at the time of check-out. All guests must provide a valid credit card with matching photo identification issued by the government upon check-in.

Our flexible cancellation policy allows for reservations to be cancelled up to 24 hours before your check-in time to avoid a penalty of one (1) night room plus tax at the confirmed rate. Some hotel promotions or discounted rates may have an alternative cancellation policy that is listed on the Offer Details or within the Terms & Conditions.